Information & Guide – Universal Client / Aadhaar Services

Universal Client – Information & Setup Guide

This page explains what the Universal Client (ECMP / Aadhaar software) is, who it is for, which services it covers, and how the complete registration and activation process works in a simple, step-by-step manner.

myAadhaar Support Portal

For supervisors and professional service providers

What is the Universal Client?

The Universal Client is an Aadhaar–related software setup through which you can handle Aadhaar updates and enrolment work (demographic, biometric, child, and adult – depending on your selected package) using a single ID and system.

Core Purpose

Single Window for Aadhaar Services

The Universal Client allows you to perform Aadhaar services from one place – such as name, date of birth, address and mobile updates, biometric updates, and child / adult enrolment, as per the features included in your package.

Who Can Use It?

Supervisors & Operators

It is meant for people who want to professionally provide Aadhaar-related services – such as online service centers, agencies, or individual operators who need proper software access and a working ID for Aadhaar update work.

What You Receive

ID, Software & Guidance

After your registration is processed and approved, you receive your Universal Client / Supervisor ID details, software setup guidance, and basic support instructions so that you can start your Aadhaar workflow smoothly.

Services Covered Under the Universal Client

The exact services depend on the package you select, but overall the Universal Client is designed around the main Aadhaar update and enrolment activities:

Aadhaar Update / Enrolment Scope

Demographic Updates: Name, Date of Birth, Address, Mobile Number, Gender - ₹75
Biometric Updates: Photo, Fingerprint, Iris (as per age and applicable rules) - ₹125
Child Enrolment (0–5 years): Aadhaar enrolment for young children - ₹100
Child Enrolment - (6–18 years): Enrolment / updates for school-age children - ₹125
Adult Enrolment (18+): For full / premium level operators, as per package - ₹125

What This Portal Helps You With

Online registration for Supervisor / Universal Client operators
Package selection as per your Aadhaar service requirement
Secure payment submission with proof upload
Application tracking through the Status page
Software setup information and basic support communication

How the Registration & Setup Process Works

The steps below show the complete journey – from registration on this portal to receiving your ID details and starting your work with the Universal Client.

Step 1 – Online Registration

On the Register page, you fill in your name, mobile number, email, state, district, qualification, Aadhaar number and basic experience details. You also select one of the available packages: Basic, Standard, Advanced or Premium based on the level of services you want to offer.
Step 2 – Payment & Proof Upload

After reviewing your details, the system shows a UPI QR code on the screen. You complete the payment to the official UPI ID and then upload a clear payment screenshot / PDF as proof. Only applications with valid payment proof are taken forward for processing.
Step 3 – Manual Verification

Our team manually verifies your registration details and the payment proof. If everything is correct, your application status is moved towards Verified / Completed. If there is any mismatch or problem, the status may be updated with rejection or further clarification as required.
Step 4 – ID Details & Software Guidance

Once your application is approved, your Supervisor / Universal Client ID details and basic software setup instructions are shared with you through your registered WhatsApp number / email. After this, you can start using the Universal Client as per the features included in your selected package.

Safety, Transparency & Support

The goal of this portal is to keep the process transparent, documented and support-oriented, so that you always know what is happening with your application.

Data Handling & Transparency

The basic details you submit are used only for registration, verification and communication related to your application.
Each application receives a unique reference ID (UCL…) which you can use on the Status page to track your request at any time.
Payments are accepted only on the official UPI ID, and your screenshot / proof acts as a record for both you and our team.

Support & Communication

After submitting your application and payment proof, you can regularly check your application status through the Status page.
Installation and basic setup information is shared in the form of guides, screenshots or video-based instructions where required.
For any serious issue or doubt, you can submit a message through the Support page with a clear subject and description, so the team can respond effectively.

Important: This portal provides a structured way for registration, payment proof submission and communication. You should always keep your reference ID, payment details and important messages safe for future reference and faster resolution of any query.

Need help understanding the process? First read the Information & FAQ sections carefully. If you still have questions, you can reach out through the Support page.

Read: Help & FAQ | Track: Application Status