Privacy Policy

1. Site Visit Data

When you visit this website, basic technical information is automatically logged for security and analytics purposes. This may include your IP address, browser type, device information, date and time of access, and pages visited. No attempt is made to link this information with your personal identity unless there is a suspected security issue or misuse of the portal.

2. Use of Cookies

Cookies are small text files placed on your device by your browser. We may use cookies to maintain session security, improve user experience and understand how the website is used. You can disable cookies from your browser settings, but some features of the site may not function correctly if cookies are turned off.

3. E-mail & Communication Management

Your e-mail address and mobile number are recorded only when you submit them voluntarily through forms or while applying for ID / support. These contact details are used solely for:

• Sending application status and verification alerts
• Sharing software setup instructions and important updates
• Responding to queries raised by you

We do not sell or share your contact details with any unrelated third party for marketing purposes without your consent.

4. Collection of Personal Information

For processing Supervisor / Operator ID and Universal Client related services, we may ask for information such as your name, address, contact details, Aadhaar-linked information, education details and supporting documents. All such information is provided by you voluntarily through online forms or communication channels (e.g. WhatsApp / e-mail).

5. Use of Personal Information

The personal information collected through this portal is used only for:

• Verifying your eligibility for services offered on this portal
• Processing your application and creating internal records
• Providing software setup and activation support
• Compliance with any legal or regulatory requirement, if applicable

We do not use your data for any purpose other than the ones mentioned above, unless required by law or with your explicit consent.

6. Data Security Measures

Reasonable administrative, technical and physical safeguards are applied to protect your information from unauthorized access, alteration, disclosure or loss. However, no internet-based system can be guaranteed to be 100% secure, and you are advised not to share passwords, OTPs or other sensitive credentials with anyone claiming to be from this portal.

7. Third-Party Links & Services

Our website may contain links to external portals such as official government websites, payment gateways or communication tools (e.g. WhatsApp APIs). These external sites are governed by their own privacy policies, and we are not responsible for their content, security or data practices. You are encouraged to read the privacy policy of each external website you visit.

8. Private Assistance – Not an Official UIDAI Website

This portal is a private assistance platform that provides guidance and support related to Supervisor / Operator IDs, ECMP / UCL software configuration and related services. It is not an official website of UIDAI or any Government of India department. Aadhaar name and logo are used only for descriptive and reference purposes.

9. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements or security practices. The updated policy will be posted on this page with a revised “Last updated” date. Continued use of the website after such changes will be treated as your acceptance of the updated policy.

10. Contact for Privacy Related Queries

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your data, you may contact:

E-mail: support@uclregister.com
Support Hours: 10:00 AM – 8:00 PM (Mon–Sat)

Last updated: January 2025 · This document is for informational purposes only.